Your SERU Training Centre in London: Expert Support to Help You Pass

Since 5 October 2021, Transport for London (TfL) has made it mandatory for all new Private Hire Vehicle (PHV) driver applicants to pass a Safety, Equality and Regulatory Understanding (SERU) Assessment. This test sits alongside the existing topographical assessment and plays a crucial role in ensuring every PHV driver understands the rules that keep passengers safe and journeys fair.

 

At PCO London, we’ve built a dedicated SERU training centre designed to give you every advantage in preparing for and passing this essential exam.

 

What Makes Our Training Centre Different

 

We’re more than just a course provider. We are a professional training centre that understands what TfL is looking for and delivers training that matches those expectations. From day one, we give you structure, clarity and expert-led guidance that simplifies even the trickiest topics.

 

Here’s how we support your success.

 

Practical, Focused Training- Our in-centre SERU courses walk you through every subject covered in the assessment. You’ll learn exactly what you need to know without the confusion or guesswork. Each session is led by experienced instructors who break things down into manageable lessons and give you real feedback you can use.

 

Full Access to the PHV Drivers Handbook- You’ll be provided with the latest version of the PHV Drivers Handbook which is the core material TfL uses to build the SERU assessment. This handbook is your essential study guide and we show you how to use it effectively to master the material and apply it with confidence.

 

Support at Every Step- At our training centre, you’re never left on your own. Whether you're struggling with specific topics or just need a confidence boost, our team is here to support you. We make sure every learner gets the time and attention they need to succeed.

 

Designed for Real Results- We don’t just teach theory. Our approach is practical, hands-on and focused on the real test experience. You’ll leave each session knowing more and feeling more prepared, with clear steps to keep improving.

 

Start Training at Our SERU Centre Today

 

Becoming a licensed PHV driver in London starts with passing the SERU assessment and we’re here to make that happen. Train with experts who understand the process, get access to the best resources and learn in an environment built to help you succeed.

 

Book your place at our SERU training centre today and take the first step towards earning your licence. Call us on 020 8850 1000 or email contactus@pco.london to get started.