PCO London: Your Trusted SERU Training Centre

In a ground-breaking development announced by TFL on October 5th, 2021, aspiring Private Hire Vehicle (PHV) driver license applicants must now complete a Safety, Equality, and Regulatory Understanding (SERU) Assessment, alongside the traditional Topographical Assessment. This pivotal addition aims to ensure that PHV drivers possess a comprehensive understanding of safety, equality, and regulatory matters.

Understanding the ins and outs of the SERU Assessment is paramount for individuals aspiring to kickstart their careers as PHV drivers in London. To aid you in this journey, PCO London stands as your dedicated ally, providing invaluable resources and expert guidance to navigate this assessment seamlessly.

A cornerstone resource at your disposal is the PHV Drivers Handbook – your ultimate companion for mastering the content covered in the SERU Assessment. This handbook serves as a treasure trove of knowledge, furnishing you with the insights and understanding necessary to excel in the assessment.

Comprising ten indispensable sections, the PHV Drivers Handbook delves into critical topics, including:

  • London PHV Driver Licensing

  • Licensing Requirements for PHVs

  • Carrying out Private Hire Journeys

  • Safety Measures

  • Driver Conduct

  • Navigating London's Roads and Parking

  • Promoting Safer Driving Practices

  • Embracing Equality and Disability Awareness

  • Safeguarding Vulnerable Individuals

  • Insights into Ridesharing Dynamics

Should queries or uncertainties arise regarding the SERU Assessment, our seasoned team is poised to support you during your Topographical Training. With their wealth of knowledge and experience, they'll provide valuable insights into what to expect, ensuring you're thoroughly prepared and brimming with confidence.

At PCO London, our mission is to empower you to achieve success in your PHV driver journey. With our unwavering support and comprehensive resources, you can tackle the SERU Assessment with confidence, paving the way for a rewarding career in the realm of private hire transportation. Contact us today to find out more.