Navigating The SERU Assessment With PCO London

In a significant announcement made by TFL on October 5th, 2021, aspiring PHV (Private Hire Vehicle) driver licence applicants are now required to complete a Safety, Equality, and Regulatory Understanding (SERU) Assessment, in addition to the Topographical Assessment. This new requirement aims to ensure that PHV drivers are well-versed in essential aspects of safety, equality, and regulations.

Understanding the SERU Assessment is crucial for anyone looking to embark on a career as a PHV driver in London. To help you prepare effectively, we at PCO London provide valuable resources and guidance to navigate this assessment seamlessly.

One essential resource at your disposal is the PHV Drivers Handbook, which serves as your comprehensive guide to everything covered in the SERU Assessment. This handbook is an invaluable tool that will equip you with the knowledge and understanding needed to excel in the assessment.

The PHV Drivers Handbook comprises ten key sections, each addressing critical topics:

  1. London PHV Driver Licensing

  2. Licensing Requirements for PHVs

  3. Carrying out Private Hire Journeys

  4. Staying Safe

  5. Driver Behaviour

  6. Driving and Parking in London

  7. Safer Driving

  8. Being Aware of Equality and Disability

  9. Safeguarding Children and Adults at Risk

  10. Ridesharing

Should you have any questions or uncertainties regarding the SERU Assessment, our knowledgeable team is here to assist you during your Topographical Training. They can provide you with insights into what to expect and guide you through the process, ensuring that you are well-prepared and confident.

At PCO London, we are committed to helping you achieve success in your PHV driver journey. With our support and resources, you can tackle the SERU Assessment with confidence and embark on a fulfilling career in the world of private hire transportation.